The next two Ping google.com & Ping 209.183.226.152 tests the connection to internet. If you have further question please ask me freely. Try setting a static IP address for your device. Open the Control Panel. Phone; Members; Mentions; Tags; More; Cancel; New Post I did the first thing you said about plugging the router to the wall and all other devices using phone line to a filter, then I tested connection while and after phone conversation and BOOM, internet isn't disconnected anymore! Hello, I am using Comcast internet and whenever i receive a phone call i get disconnected. i got dsl when I hang up the phone it shuts off my internet then I have to unplug my dsl then plug it back up then it will come back on again gets on my nerves. I have lost work on a work remote PC as a result, and BT are not helpful (nor AOL, but it aint their problem in the first place). you may need new phones. I had same problem, this fixed it. Now that you got the answer to your query – why does my iPhone keep disconnecting from WiFi, you can try the normal fixes suggested above, which have been found to work in majority cases. Kinda strange though because the modem has a 2 jacks, one for line in and one for a phone but the phone jack dont filter and if connectected directly to the landline we get the disconnects. Try changing the channell on your wireless router, open interface, wireless settings, you may have to change auto to standard 200, or wide 500, then change channel, try channel 11. You'll be charged an Early Termination Fee (ETF) if you disconnect your AT&T Internet service more than 14 days after activation and you have a term commitment. If you have not reset your router yet, turn off your computer and unplug the … then I have to unplug my powerpack from my dsl box then plug it back up 2 mins later its back on working. I flashed a new rom two days ago, and that is when it start doing it. that's what happened to me. What hapens to (landline) phone numbers after they are canceled? He can't help it because he is a retard as you all have put it. A few words of thanks would be greatly appreciated. You might be able to fix your problem simply by moving things around. If you connect a phone to the modem it will disconnect when you try to make/receive a call aswell. Sometimes the problems are simpler than they seem. Exactly my problem, Thankyou for explaining why this happens and how to deal with it. What is strange about this problem is that its not all the time, only on occasion. OMG I could NOT read that response either, I am not even going to attempt to read it, maybe you could translate it for me?? The solution is to purchase a cordless phone with a higher frequency. I looked at my router and my phone they both used a 2.4ghz frequency so then I just bought a new phone which used a 5.4ghz frequency and that solved the problem hope this helps. Here are some of the common issues you will run into and how to fix them. Yesterday the phone rang and I didnt even answer it and I lost conncection :((. I have a netgear router. What do you think of the answers? if you have static on the line all the time can also indicate a filter problem but could also mean a wiring problem, filters would be the first thing I'd look at though. Having checked the filters, I'd check every other connection to and from the router and phone lines. The information gathered is for Communitic International to ensure the sending of the newsletter. It only seems to happen on this particular computer as we have others we use as well without this problem. Thanks, Kieran First of all if your INTERNET is disconnecting when you get a phone call then it's simple to fix. This is now driving me mad. My internet speed is 20mbs which is fast for me and still the call keeps dropping. The information will be used subject to terms and conditions, for advertising purposes. Would it be a setting within the computer itself? I hope you will also get rid of this problem.Thank you. I had to read it about 5 times as well :/ and I thought it was just my reading.I never knew how hard it was to read something without any grammar. Your problem looks like caused by the Phone/Phones you are using. The applicable ETF will appear on your bill as Early Termination Fee within 3 bill periods. Not good. It might be that your Internet connection is too slow and doesn’t have enough bandwidth for video streaming, or that the connection is flaky and experiencing excessive … Like I said, my phone is a 1.8GHz is that a good frequency or do you think it could be the phones? I had the same problem. Ensure you have a microfilter connected to EVERY piece of equipment plugged into the phone line and check that sky haven't connected their double adapter before the filter when they installed your set top box. In the left pane of the Settings window, click on WiFi.. It doesn’t go through a traditional telecommunications provider like AT&T or Verizon. Turn off the device. I have the same exact problem. Changing the position of the router, replaced all of the micro-filters, tried a different laptop but still the problem persisted. Wifi is ok. If you're using ADSL then it's probably a filter problem. Now I can play online without interruptions when someone talks on the phone! or if your neighbors is close to you it might inter-fear as well. hi I have a bt hub wireless router and a fax machine with wireless phone it has worked fine for 8 month and last 3 days if my phone rings or I make a call my connection to laptop goes off comes back on when I have finished using the phone, Change the router channel and it works fine. The most common problem is that your cordless phone and router share the same frequency. :'(, Hello, I finally got rid of that problem last saturday.I had a problem in adsl connection that when I used the phone in other room my connection gets disconnected.After hearing my problem my maternal uncle who has gud knowledge about this connection helped me and now I am freely using my internet .I would like to share this to all of you who are facing this problem.First check your modem whether the light is litting or not and if it is ok don't worry your modem has no any problem.Then the thing I had have problem was in phone connection.It was all due to phone line conflict. Just change the channel in your wireless router to channel 11 .if you have the disk that came with it put it in your computer but make sure you have it hard wired to your computer.there is a setting in there to change the channel. The callers warn that your Internet service is about to be disconnected because hackers have accessed your computer or it has been infected with viruses. After that it still gave me only 6 seconds of the Skype call. I freaking love you! Wired/Wireless router. My WiFi is on. The problem is that the moment I make a call using my Vodafone number the mobile data switched off and then automatically starts when I end the call. I have lost work on a work remote PC as a result, and BT are not helpful (nor AOL, but it aint their problem in the first place) Any suggestions? Thanks. And that is a huge problem! The nearest exchange is only down the road, so I aint too far. Open the Start Menu.. Click on Settings.. Click on Network & Internet.. If you are stuck in the wireless router loop then the disconnect is inevitable. 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